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8 November 2024   |     |   By taryn.gloyne@voxtelecom.co.za

Why do I have to nominate a beneficiary?

A beneficiary is the person or entity that you legally designate to receive the benefits from your financial products.  It...

<span style="font-weight: 400;">A beneficiary is the person or entity that you legally designate to receive the benefits from your financial products. </span> <span style="font-weight: 400;">It is required by law for life insurance coverage (Funeral cover) that the death benefit of your policy will pay out to the Nominated Beneficiary when you pass away.</span> <ul> <li><span style="font-weight: 400;">We require the full ID number of your beneficiary.</span></li> <li><span style="font-weight: 400;">Nominated Beneficiaries must be over the age of 18 and must have a South African bank account.</span></li> </ul>

8 November 2024   |     |   By taryn.gloyne@voxtelecom.co.za

Can I downgrade my cover if I am unemployed or can no longer afford the current premium?

Yes, you can downgrade to a lower plan, however it is important to remember that the benefits will decrease accordingly. ...

<span style="font-weight: 400;">Yes, you can downgrade to a lower plan, however it is important to remember that the benefits will decrease accordingly. </span> <span style="font-weight: 400;">Please request this in writing to the administrator - hypa@infbrokers.c.za.</span>

8 November 2024   |     |   By taryn.gloyne@voxtelecom.co.za

Do I need to do a medical examination?

No medical examination is required for funeral insurance with iNFUSSION Financial Services....

<span style="font-weight: 400;">No medical examination is required for funeral insurance with iNFUSSION Financial Services.</span>

8 November 2024   |     |   By taryn.gloyne@voxtelecom.co.za

Which value-added benefits are included in the Comprehensive Family Plan?

Legal Assist Trauma and Assault Assistance HIV Prevention Cover Repatriation Discounted Food Vouchers / Cashback Reward Acc...

<ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Legal Assist</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Trauma and Assault Assistance</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">HIV Prevention Cover</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Repatriation</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Discounted Food Vouchers / Cashback Reward</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Access to Discounted Funeral Services</span></li> </ul>

8 November 2024   |     |   By taryn.gloyne@voxtelecom.co.za

How much are the premiums?

Premiums differ from plan to plan.  Please refer to the flyer or website (www.hypa.co.za) for details. All benefits are s...

<span style="font-weight: 400;">Premiums differ from plan to plan. </span> <span style="font-weight: 400;">Please refer to the flyer or website (www.hypa.co.za) for details.</span> <span style="font-weight: 400;">All benefits are subject to the insurer’s terms and conditions.</span>

8 November 2024   |     |   By taryn.gloyne@voxtelecom.co.za

How much funeral insurance do I need?

This is a personal choice, based on affordability. Funerals are expensive and you have to look at the cost of … Cont...

<span style="font-weight: 400;">This is a personal choice, based on affordability. Funerals are expensive and you have to look at the cost of funeral-related expenses such as coffins, flowers, lowering devices, storing the body of the deceased, tomb stones etc.</span>

8 November 2024   |     |   By taryn.gloyne@voxtelecom.co.za

Can you add someone that is not using the same surname as yours?

Yes, depending on the relationship to the Main Member....

<span style="font-weight: 400;">Yes, depending on the relationship to the Main Member. </span>

8 November 2024   |     |   By taryn.gloyne@voxtelecom.co.za

Can I cover anyone else that I look after as a dependent?

Proof of *Insurable Interest must be provided. * Insurable Interest means to assess the relationship with the proposed insu...

<span style="font-weight: 400;">Proof of *Insurable Interest must be provided.</span> <span style="font-weight: 400;">* Insurable Interest means to assess the relationship with the proposed insured person under the age of 21 in order to determine if you support them financially.</span>

8 November 2024   |     |   By taryn.gloyne@voxtelecom.co.za

Who are considered Extended Family Members on my policy?

Any non-qualifying child and/or foster child (18 years and older) of the Main Member as well as  Parents, grandparents, br...

<ul> <li><span style="font-weight: 400;">Any non-qualifying child and/or foster child (18 years and older) of the Main Member as well as </span></li> <li><span style="font-weight: 400;">Parents, grandparents, brothers, sisters, aunts (the sister of the Main Member’s mother or father), uncles (the brother of the Main Member’s mother or father), nephews (the son of the Main Member’s brother or sister), nieces (the daughter of the Main Member’s brother or sister), grandchildren.</span></li> </ul>

8 November 2024   |     |   By taryn.gloyne@voxtelecom.co.za

Do I pay per person that I add to my policy?

For Basic Family Cover, you pay 1 premium for the whole family (Main Member, spouse, number of dependent children allowed &...

<ul> <li><span style="font-weight: 400;">For Basic Family Cover, you pay 1 premium for the whole family (Main Member, spouse, number of dependent children allowed on the plan you choose).</span></li> <li><span style="font-weight: 400;">For Extended Member Cover, you pay per person you cover on the policy </span></li> </ul>
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