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Our Customer Service teams operate 7 days a week, 365 days a year, 07h00 to 22h00. General account and sales operate within normal office hours (07h00 to 17h00), excluding weekends and South African public holidays. 087 805 2505 or

Written cancellation notice must be provided to Hypa in writing to For the monthly recurring product, we require 14 (fourteen) days’ notice prior to the next Debit Order Date Despite the 30 Day Service automatically expiring at the end of the 30-day period, the Customer must nevertheless give written notice of cancellation, either before or after the date of expiry.

No the are no cancellation fee.