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How do I claim?

Claims must be fully submitted within 180 days of death.  Should death occur due to suicide within the first 12 … C...

<span style="font-weight: 400;">Claims must be fully submitted within 180 days of death. </span> <span style="font-weight: 400;">Should death occur due to suicide within the first 12 months after inception date, claims can be declined.  </span> <table> <tbody> <tr> <td><b>Product Provider</b></td> <td><b>Type of Claim</b></td> <td><b>Contact detail</b></td> </tr> <tr> <td><span style="font-weight: 400;">Infussion Financial Services</span></td> <td><span style="font-weight: 400;">Funeral Claims</span> <span style="font-weight: 400;">Accidental death Claims</span></td> <td><span style="font-weight: 400;">Please contact iNFUSSION call line on: </span> <b>0861 46 38 77 /0861 11 22 56</b><span style="font-weight: 400;">; </span> <span style="font-weight: 400;">Email:  </span><a href="mailto:admin@infussionfinancial.co.za"><span style="font-weight: 400;">admin@infussionfinancial.co.za</span></a></td> </tr> <tr> <td><span style="font-weight: 400;">FMS</span></td> <td><span style="font-weight: 400;">Infussion Assist Benefits</span> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Trauma, Assault &amp; HIV Services</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Emergency Medical Service</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Repatriation Services</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Legal Assist</span></li> </ul> </td> <td><span style="font-weight: 400;">Please contact the National Call Line</span><b>:</b> <b>0860 00 70 02</b><span style="font-weight: 400;">.</span></td> </tr> <tr> <td><span style="font-weight: 400;">VALNOVA</span></td> <td><span style="font-weight: 400;">Discounted Food Vouchers/Cash back rewards</span></td> <td><span style="font-weight: 400;">Member will receive a sms: </span><i><span style="font-weight: 400;">Welcome to Infussion Cashback Reward – to start getting cash back, visit us at: </span></i><a href="http://www.infussionrewards.co.za"><i><span style="font-weight: 400;">www.infussionrewards.co.za</span></i></a><i><span style="font-weight: 400;">.</span></i><span style="font-weight: 400;">  </span> <span style="font-weight: 400;">Click on this link and register.  </span></td> </tr> <tr> <td><span style="font-weight: 400;">MARTIN’S Funeral</span></td> <td><span style="font-weight: 400;">Access to discounted funeral services</span></td> <td><span style="font-weight: 400;">Please contact the National Call Line: </span> <b>0860 91 17 77</b><span style="font-weight: 400;"> for the nearest branch</span></td> </tr> </tbody> </table>

What is a waiting period?

The Waiting Period for the Comprehensive Family Funeral Plan is the period subsequent to the entry date and stipulated in &...

<span style="font-weight: 400;">The Waiting Period for the Comprehensive Family Funeral Plan is the period subsequent to the entry date and stipulated in the policy schedule, in which no benefits to a Main Member or any of its Dependents’ or Extended Family members will be paid.</span> <strong>Waiting periods:</strong> <span style="font-weight: 400;">-</span> <span style="font-weight: 400;">Waiting periods apply to all new policies</span> <span style="font-weight: 400;">-</span> <span style="font-weight: 400;">Waiting periods apply when updating your existing policy to a higher cover and premium (only to the difference between your current cover amount and the new higher cover amount.)</span> <span style="font-weight: 400;">-</span> <span style="font-weight: 400;">Waiting periods apply to newly added extended members to existing policies</span> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Natural death – 6 consecutive months from commencement date, subject to 6 consecutive months premium received prior to death;</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Accidental Death – cover is immediate, subject to 1st months premium being received prior to death; </span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Suicide - 12 consecutive months from commencement date, subject to 12 consecutive months premium received prior to death.</span></li> </ul>