22 November 2021 |

Can I upgrade or downgrade my line?

Yes, this can be done via the portal, and upon request

11 May 2023 |

Let’s talk… pre-paid Internet

Today we talk: Prepaid Internet. Is it the ultimate modern convenience, or the future bane of your existence, only rivalled

Today we talk: Prepaid Internet. Is it the ultimate modern convenience, or the future bane of your existence, only rivalled by Eish-kom?    Ask anyone, anywhere who’s ever tried an ISP (or simply look at the Vox Twitter), and they’ll tell you one simple truth: signing up for Connectivity is like a box of chocolates - you never know what you're gonna get. Will you REALLY be able to stream that new show you've been dying to watch? Or will you be stuck staring at a buffering screen for hours on end? The excitement is just too much to handle.   And let's not forget about the joy of running out of data (because Uncapped sounded way too expensive – we’re not named Patrice!). But fear not, for those capped packages also come with their own set of perks. Like the joy of having to constantly monitor your data usage to make sure you don't run out. It's like playing a game of Tetris, but with your data plan.   Nothing quite compares to the feeling of logging onto your favorite website, only to be greeted by a friendly reminder that you've used up all your data for the month. Ah, the sweet sound of frustration.   And let's not forget about the thrill of trying to decide how much data you need each month. Will you go with the basic plan and risk running out, or will you splurge on the premium plan and hope that you don't waste any data on cat videos?    But perhaps the best thing about ISP’s has to be the customer service. You know, the people who are always there to help you with your internet problems - as long as you don't mind waiting on hold for hours and hours. It's like a fun game of "how long can I listen to this elevator music before losing my mind?   And don't even get me started on the joys of trying to set it up! It's like a puzzle that you're never quite sure you've put together correctly. Is that the right modem? Did I connect it to the right port? Who knows, but at least it's a good excuse to practice your frustration-management skills. Factor in long, extensive contracts, endless teething problems, and the potential to underestimate what you’re getting into, and you’ve got the potential to make “City Power” your second least favorite Twitter handle.    But what if there was a workaround that negated all of the above?    What if there was a way to skip the long contracts and difficult startups? An affordable, feasible solution, with no complicated installations and a free router to boot? What if you knew what you were getting into and had the ability to navigate it? Sounds like a lifesaver for those who don't want to be tied down forever and a day   What if there was something called HYPA – another way to say convenient, affordable, total control over your data usage. Sure, it may come with its own set of challenges, but isn't that what makes life interesting?   Just kidding. We’re hyped for HYPA because it redefines everything we thought we knew about dealing with an ISP. It’s Uncapped Home Fibre without the need for a governmental tender. It’s easy to use, simple to set up and a surefire way to ensure a seamless, painless way to enjoy the joys of Internet!

27 September 2022 |

HYPA R19 Promo Blog

You know the saying – Wi-Fi makes the world go round. Studies show that globally, there are more than 15 billion Wi-Fi

You know the saying – Wi-Fi makes the world go round.   Studies show that globally, there are more than 15 billion Wi-Fi connected products today (for context: South Africa has about 61.53 million people in total here. Think of the biggest crowd you can. Multiply that to include the whole of South Africa – then double it – that’s how many Wi-Fi users exist at any given time). It’s not hard to understand why. Connectivity is the driving force behind most major societal focal points today – from education to entertainment (we refuse to say “edutainment”, mobile devices, gaming, work, banking, and just being a regularly functioning human in 2022 – the average consumer spends more than 8 hours online per day.    Remember when they used to limit our TV time as kids to 1 hour a day? Yeah, those days are gone – sometimes adulthood does have some perks. True, in many cases, Mobile Data is used as an alternative, but for the most part homes, businesses and everything in between have embraced Wi-Fi as the preferred, cost-effective, and tech-savvy solution of choice. Between speed, accessibility, security, and simplified execution, Wi-Fi has become an essential technological tool as integral to our lives as eating, sleeping, and breathing (if you don’t believe us, let your Vox internet drop for a week and we’ll take a look at our Facebook messenger!).    We joke, but Wi-Fi and easily accessible Internet has improved our lives in a myriad of ways. Imagine a world (or a lockdown) without Netflix, social media, Emails, Work from Home or where we still needed Mxit to communicate with our crush (yes, we’re THAT old). Technology has served to empower, educate, and enable millions across the globe. Just look at the workplace of the present – which is a far cry from the offices of yesteryear. Any reputable office space offers their employees a high-speed informational and interactive experience. Knowledge is at our fingertips, communication has never been simpler, and whilst in any other era, a hard lockdown would have meant the end of the economy as we know it, our ability to adapt to new means of operating is in large part due to the wonders of connectivity.    In the workspace, there are a wealth of benefits, including:    <ul><li>The ability to share files, communicate with colleagues and clients alike, access information both in-person or remotely and facilitate the completion of numerous office-related tasks.</li><li>Increased productivity and better efficiency due to speed and ease-of-access. Add Cloud-based tools to the mix, and you have entire servers being shared – allowing for previously unfathomable levels of collaboration. </li><li>Better customer satisfaction and public relations. </li><li>Ultimately, a boost in profits (because you know that’s what counts), with a proven ROI.</li></ul>   Not enough? Let’s jump to the home, and where Wi-Fi comes in..   <ul><li>Late hours in the campus library or the long commute to and from school can be tiring and dangerous. Having Wi-Fi at home allows for forms of E-learning and studying in the comfort of your home. Whether work, campus or school assignments or research projects, prepping for your year end exams or just studying hard, you can do so in a safe, controlled space rather than stressing about finding working internet or running out of Data. </li><li>Better Gaming, browsing, entertainment and leisure time – as well as offering features such as parental control, communication, collaboration suites (think Microsoft 365) and the like. </li><li>Added comfort, safety, and convenience – which is always a plus.</li></ul>   ou can look at social media, which, through Wi-Fi and connectivity, have revolutionised the way we interact and ushered in the first era of a global village in human history – in doing so allowing us to communicate with anyone, anywhere in seconds. E-commerce has redefined shopping experiences, be it ordering takeout or getting your weekly groceries and beyond. Education has seen a similar redefinition, allowing the conventional classroom to become an easily accessible, interactive, and open learning environment. Then there’s online banking and payment, access to information or content on-demand, the transformation of health platforms and gaming becoming a regular part of dinnertime conversation.    The key link in all of this? Wi-Fi – which we can safely say, all things considered, has allowed for the successful transition to the new today.    Sadly, and unfortunately, we live in a country where Wi-Fi and connectivity is not always easily accessible and available to everyone. Or isn’t it? HYPA pre-paid Fibre aims to rectify this by offering fast, safe, and reliable home Wi-Fi at affordable monthly prices – which have just become even more affordable (if you can believe that one). Yup, we’re currently running a promotion wherein your first month of affordable Fibre cost’s just R19.00 (also known as less than a liter of Coke). Simply sign-up, get connected and get browsing for R19 for your first month. After that? We revert to normal billing, but it’s still on a pre-paid basis, meaning you decide when you need it and when you can afford to pay for it.    Insert Mic Drop.

27 September 2022 |

Examining the Rise of Prepaid Fibre in South Africa.

Back in the day (and it really wasn’t that long ago), Prepaid meant those cool scratch cards you needed to peel off with

Back in the day (and it really wasn’t that long ago), Prepaid meant those cool scratch cards you needed to peel off with the side of a R5 (or a house key, but you had to be careful not to remove the numbers). Today? Those awesome cards are replaced by till slips, and the term Prepaid has extended from Airtime to Water, Electricity and now, it would seem, <a href="https://www.vox.co.za/fibre/fibre-to-the-home">Fibre.</a>   But why on earth would anyone need Prepaid Fibre, you ask?   Well, let’s start by addressing some of the biggest misconceptions around Fibre-based Internet services (which, incidentally, Prepaid can eradicate straight off the bat). The overall perception of our favourite connectivity solution seems to be that it’s a costly, expensive option available only to those who can afford it. Indeed, the idea seems to suggest that only those with a moderate to above average recurring monthly income can afford the long-term contracts affiliated with Fibre based solutions.   In short, the concept seems, to many, unaffordable and unattainable, apparently limited only to those who have a guaranteed fixed salary which can sustain a one-, two- or three-year monthly deduction (fun fact: did you know that the top ranked FIFA player in SA, the only South African to qualify for the FIFA Online World Cup, is quite vocal about his non-use of Fibre?). All the above indicates that, despite its worldwide popularity, Fibre as a whole has some way to go before it can reach the majority of our population.   Which may be where Prepaid Fibre comes in…   Don’t be deceived by the name – you won’t be dashing to the nearest petrol station or spaza shop for 1am top-ups. Aimed at giving the end user more control over their budget and Internet access (as well as eliminating the deterrent of elongated fixed-term contracts for those commitment-phobes in the audience), Prepaid Fibre allows you to handle your connectivity on a month-to-month basis.   Rather than tie you down for what seems like forever, you have complete freedom to choose whether or not you’d like to top up your connectivity come the end of the month. Had a bad December? No problem – you don’t need to stress about a R700 debit and can pick it back up when you’re ready again.   This isn’t some capped, low-end budget solution which runs out after a week either. You’ll still get all the benefits (it is still Fibre, after all) as well as enjoy uncapped, unlimited Internet access to suit your home or business needs.   Simply put? It is exactly like a normal package – the only difference is you control your spend.   What’s the point of this?   Well… by understanding the needs of our communities as well as their purchase patterns, it would be an incredible oversight on the part of ISP’s should they not heed what’s feasible for the majority. Traditional Fibre price points and contract models are, to many, an unfortunately unfeasible reality – the concept of Prepaid aims to rectify this. The concept is, in fact, a game-changer in that it entirely opens up accessibility to emerging markets and communities.   In order for our country to truly thrive, efforts should be made to connect as much of the population to reliable, high-speed Internet as possible. In fact, all communities across SA should at least have the opportunity to experience these benefits. If the largest detracting factors are cost and ease-of-access (or lack thereof), then a more practical solution needs to be established – hence, Prepaid Fibre.Which brings us to <a href="https://hypa.co.za/">Hypa…</a>   Imagine fast, unlimited Home Wi-Fi brought to South Africans on a Prepaid basis. Everything we talked about earlier, you can find in abundance. Connect up to 10 devices and pick a line speed that suits you. With no Data cap and no contract, it’s just the perfect solution for users who want Fibre without the nitty gritty.   When you sign up with Hypa, you can enjoy a free router and installation – you only pay for the connectivity you use, on a recurring or purchase basis. Starting from R394, you can enjoy speeds from 20/10 to 40/10 (if you think you’re up for it). Work, play, browse or stream – high speed Internet should never cost a fortune (and it doesn’t when you’re with Hypa. With flexible payment options and download speeds of 20 and 40 Mbps, you can wave goodbye to daily or weekly top-ups to maximise your any-time, unlimited Data.   So believe the hype and get hyped for Hypa – because Prepaid Fibre is the here, the now and the future.

Can I upgrade or downgrade my line?

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