FAQ's
Frequently Asked Questions
30- Day
30- day Fibre package offers access to the internet for 30 consecutive days from the day of activation. After 30 days have elapsed, the fibre access to the internet will have expired and a new fibre package will have to be purchased on the 31st day. This is almost like topping up your airtime or purchasing data bundles.
Monthly recurring
Monthly recurring package offers access to the internet on a month-to-month basis. You will have access to the internet on a monthly recurring period provided your debit order payment does not fail and has not been canceled.
No. Fibre runs completely independently of your traditional voice (analog/copper) line.
Yes, you need a different router. The router needs to be compatible with fibre. Hypa will provide you with the appropriate Wi-Fi-enabled router/modem.
Yes, you need a different router. The router needs to be compatible with fibre. Hypa will provide you with the appropriate Wi-Fi-enabled router/modem.
Vuma Reach is a Fibre Network provider in South Africa that owns the physical fibre infrastructure and has rolled out fibre in certain areas of South Africa.
Hypa is an Internet Service Provider that has partnered with Vuma reach to sell access to the internet to users located in areas fibre has been rolled out.
Hypa offers a pre-paid Fibre to the home (FTTH) service. Users have access to the internet for a period of time, either 30 days or on a monthly recurring cycle. Hypa Fibre offers high-speed, uncapped, unthrottled, unshaped, and reliable internet connectivity that is not subject to a Fair Use Policy.
Hypa offers two fibre speeds:
20/10 (20Mbps download and 10Mbps upload)
40/10 (40Mbps download and 10Mbps upload)
100/50 (100Mbps download and 50Mbps upload)
You can always pre-order fibre if no providers are not yet ready in your area
Anyone who has coverage and infrastructure in their area, this can also be checked at hypa.co.za
This will be dependant on how many devices you have, and what the line will be utilised for
Vumatel, Vuma Reach